OKBet 15 Privacy Policy

1 Who We Are — The Data Controller

OKBet 15 is the data controller responsible for your personal information. When you register an account, make a deposit, place a bet, or contact our support team, you are sharing personal data with OKBet 15. We take that responsibility seriously and handle all personal data in accordance with the Philippine Data Privacy Act of 2012 and all related issuances from the National Privacy Commission (NPC).

OKBet 15 operates as a PAGCOR-licensed online gaming and sports betting platform. Our Data Protection Officer (DPO) oversees all data privacy matters and is your primary point of contact for any privacy-related concerns or requests. Contact details for our DPO are provided in Section 14 of this Policy.

2 What Personal Data We Collect

OKBet 15 collects only the personal data that is necessary to provide our services, comply with our legal obligations, and keep your account secure. We do not collect data for its own sake. Here is a clear breakdown of what we collect and why each category is needed:

OKBet 15 does not collect sensitive personal information — such as health data, religious beliefs, or political opinions — unless specifically required for responsible gaming assessments, in which case your explicit consent will be sought beforehand.

3 How We Collect Your Personal Data

OKBet 15 collects your personal data through three main channels:

3.1 Information You Give Us Directly

When you register your OKBet 15 account, you provide your name, date of birth, contact details, and payment information directly. When you contact customer support — via live chat or email — you provide us with the content of your communication. When you submit KYC verification documents, you provide government-issued identification. All of this is data you choose to give us, and we only use it for the purposes described in this Policy.

3.2 Data We Collect Automatically

When you use the OKBet 15 platform, our systems automatically collect technical and behavioural data. This includes your IP address, the type of device and browser you're using, your approximate location (country or region level), which pages you visit, how long you spend on each section, and how you interact with features like the betting interface and live casino tables. This data helps us keep the platform secure, identify unusual activity, and improve the overall experience for Filipino members.

3.3 Data from Third Parties

OKBet 15 may receive personal data about you from authorised third-party sources in specific circumstances. These include: identity verification providers used for KYC compliance, payment processors (such as GCash and Maya) who confirm transaction details, and fraud prevention services that flag potentially high-risk account activity. OKBet 15 only requests data from third parties where there is a clear legal or contractual basis for doing so.

4 How OKBet 15 Uses Your Personal Data

OKBet 15 uses your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The primary purposes for which OKBet 15 processes your data are:

• Account management and service delivery: Creating and maintaining your OKBet 15 account, processing deposits and withdrawals, providing access to betting and gaming products, and managing your VIP Club membership and promotional entitlements.
• Identity verification and KYC compliance: Verifying your age, identity, and the ownership of your payment methods as required by PAGCOR and Philippine AML regulations. This is a legal obligation we cannot waive.
• Fraud prevention and security: Detecting and preventing fraudulent account activity, money laundering, multi-accounting, and other prohibited behaviours. OKBet 15's security systems monitor account activity for patterns that may indicate fraud or misuse.
• Responsible gaming monitoring: Analysing your gambling behaviour — deposit frequency, session duration, betting patterns — to identify signs of problem gambling and, where necessary, to apply responsible gaming interventions as required under our operating licence.
• Customer support: Responding to your queries, resolving disputes, and improving our support quality based on interaction records.
• Platform improvement: Using aggregated and anonymised behavioural data to understand how Filipino members use OKBet 15 and to make the platform faster, more intuitive, and more relevant to our members' needs.
• Direct marketing (with your consent): Sending you information about OKBet 15 promotions, new products, and platform updates where you have opted in to receive marketing communications. You can withdraw this consent at any time.
• Legal and regulatory compliance: Meeting our obligations under PAGCOR's licensing conditions, the Philippine AML Act, the Data Privacy Act of 2012, and any other applicable Philippine laws and regulations.

5 Legal Basis for Processing Your Data

Under the Philippine Data Privacy Act of 2012, OKBet 15 must have a valid legal basis for every category of personal data we process. The legal bases we rely on are:

• Contractual necessity: Processing your data is necessary to fulfil our contract with you as an OKBet 15 member — including operating your account, processing payments, and providing access to betting and gaming services.
• Legal obligation: Certain data processing is required by Philippine law — including KYC verification under PAGCOR requirements, AML monitoring under the Anti-Money Laundering Act, and data retention requirements under applicable regulations.
• Legitimate interests: OKBet 15 has legitimate business interests in preventing fraud, protecting our platform's integrity, and improving our products — provided those interests do not override your fundamental privacy rights.
• Consent: For marketing communications and certain optional data processing activities, we rely on your explicit consent. You may withdraw this consent at any time without affecting the legality of processing done before withdrawal.

6 Who We Share Your Data With

OKBet 15 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Full stop. We may share your personal data only in the following specific circumstances, and only with parties who are contractually required to protect your data to the same standard OKBet 15 applies:

6.1 Service Providers and Data Processors

OKBet 15 works with a limited number of trusted third-party service providers who process data on our behalf. These include payment processors (GCash, Maya, BDO, BPI, Visa/Mastercard networks), identity verification providers, IT infrastructure and hosting providers, and customer support technology providers. All such providers are bound by data processing agreements that restrict them from using your data for any purpose other than the specific service they provide to OKBet 15.

6.2 Regulatory and Law Enforcement Authorities

OKBet 15 is required by Philippine law to report certain information to regulatory and law enforcement bodies. This includes suspicious transaction reports to the Anti-Money Laundering Council (AMLC), disclosures to PAGCOR as part of our licence obligations, and responses to lawful requests from Philippine courts or law enforcement agencies. OKBet 15 will not disclose data to authorities beyond what is strictly required by law.

6.3 Business Transfers

In the unlikely event that OKBet 15 undergoes a merger, acquisition, or sale of business assets, your personal data may be transferred as part of that transaction. We will notify you in advance if this occurs and ensure that your data continues to be protected under terms at least as stringent as this Privacy Policy.

7 Cookies and Tracking Technologies

OKBet 15 uses cookies and similar tracking technologies to make the platform work correctly, keep your account session secure, and understand how members use the platform so we can improve it. Here is a clear breakdown of the types of cookies we use:

You can manage your cookie preferences through your OKBet 15 account settings or through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use core OKBet 15 functions. Note that completely disabling cookies may affect your login experience on some devices.

8 How Long We Keep Your Data

OKBet 15 retains your personal data only for as long as necessary for the purpose it was collected, or as required by Philippine law. The key retention periods that apply are:

• Active account data: Retained for the full duration of your OKBet 15 membership and for a minimum of 5 years after account closure, as required by PAGCOR and AML regulations.
• KYC and identity documents: Retained for a minimum of 5 years after account closure in compliance with Philippine AML Act requirements. Documents are stored in encrypted format with strict access controls.
• Financial transaction records: Retained for a minimum of 5 years after each transaction, as required by the Anti-Money Laundering Act and PAGCOR licensing conditions.
• Customer support communications: Retained for 2 years after the last interaction, or longer if the communication relates to an active dispute or regulatory matter.
• Marketing preferences and consent records: Retained for the duration of your consent, plus 1 year after withdrawal of consent as an administrative record.
• Technical and security logs: Retained for 12 months under normal circumstances, or longer if the logs are relevant to an ongoing security investigation.

After the applicable retention period has expired, OKBet 15 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

9 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data OKBet 15 holds about you. We take these rights seriously and will respond to all valid requests within 15 business days.

To exercise any of these rights, contact our Data Protection Officer at privacy@okbet15.click with your full name, account details, and a description of your request. We will verify your identity before processing any request to protect against unauthorised access to your data.

10 How We Secure Your Personal Data

Data security is one of OKBet 15's most significant technical and operational investments. We implement a multi-layered security approach that includes the following measures:

• Transport encryption: All data in transit between your device and OKBet 15's servers is encrypted using TLS 1.3 with 256-bit AES encryption — the same standard used by Philippine banks.
• Data at rest encryption: Personal data and KYC documents stored on OKBet 15 servers are encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the data they protect.
• Access controls: Access to personal data is restricted to OKBet 15 staff members who have a documented need to access that data for their job function. Access is logged, monitored, and regularly audited.
• Two-factor authentication: OKBet 15 supports two-factor authentication for member accounts and requires it for all staff with access to member data systems.
• Penetration testing and security audits: OKBet 15 undergoes regular independent security assessments to identify and address vulnerabilities before they can be exploited.
• Incident response: In the event of a data breach affecting your personal information, OKBet 15 will notify the National Privacy Commission and all affected members within 72 hours of becoming aware of the breach, as required by the Data Privacy Act of 2012.

11 Children's Privacy

OKBet 15 is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years old. Our registration process includes mandatory age verification, and our KYC procedures require government-issued identification before withdrawals are processed.

If OKBet 15 discovers that a member account belongs to an individual under 18 — whether through our own detection processes or through a report from a concerned parent, guardian, or third party — we will immediately suspend the account, delete all associated personal data to the extent permitted by our legal obligations, and report the matter to PAGCOR as required by our operating licence.

If you believe a minor may have created an account on OKBet 15, please contact us immediately at support@okbet15.click. We will investigate and take appropriate action as quickly as possible.

12 International Data Transfers

OKBet 15 primarily processes and stores personal data within the Philippines and within jurisdictions that provide adequate data protection under Philippine law. Certain third-party service providers — such as global payment networks and cloud infrastructure providers — may process data in other countries.

Where personal data is transferred internationally, OKBet 15 ensures that appropriate safeguards are in place, including standard contractual clauses that require the receiving party to protect your data to standards equivalent to Philippine law. OKBet 15 will not transfer your data to any jurisdiction without ensuring that your privacy rights are adequately protected.

If you would like more information about the specific countries where your data may be processed, or the safeguards in place for international transfers, please contact our DPO at privacy@okbet15.click.

13 Changes to This Privacy Policy

OKBet 15 may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or improvements to our platform. When we make material changes — changes that significantly affect your rights or how we handle your data — we will notify you by email and through a prominent notice on the OKBet 15 platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how OKBet 15 protects your personal data. If you continue to use OKBet 15 after a revised Privacy Policy takes effect, you are accepting the updated terms.

If any future changes to this Policy affect how we process your data in ways that require your consent, we will seek that consent explicitly before the changes take effect — not bury it in a notification you might miss.

14 Contact Our Data Protection Officer

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how OKBet 15 handles your personal information, please reach out to our Data Protection Officer directly. We are committed to responding to all privacy enquiries promptly and thoroughly.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe OKBet 15 has violated your data privacy rights. The NPC handles complaints related to the Data Privacy Act of 2012 and its implementing rules. Visit the NPC's official website for complaint procedures — link intentionally omitted as an external reference.

For questions about our Terms and Conditions, responsible gaming tools, or your account, visit our FAQ page or contact general support.